Mail Order and Shipping
Our smoked salmon specialties are made to order, by us, so our products arrive in the best possible condition.
We offer a variety of smoked salmon specialties for a customized mix, and we can cut and pack in sizes that are most convenient for your intended use.
We welcome phone calls, particularly for a first order, but are also happy to correspond by email.
Give us a call:
734-930-6642
Email us:
orders@tracklements.com
Basic Package: $85.00
Includes 1.5#s cold-smoked salmon, vacuum-packed by the unsliced piece for best flavor and keeping quality, and UPS 2nd Day Air shipping (2nd day air shipping is October-April).
Shipping Information
- To ensure that our salmon arrives to you in optimal condition, we ship only UPS Next Day Air from May-September, with a UPS surcharge of $15.00-$30.00, depending on destination and package weight. This option is also available the rest of the year.
- We bill customers for shipping based on what UPS charges us.
- Unfortunately, we cannot ship to any address outside of the U.S.A. Not even to Canada…
- For orders that are being shipped to addresses within the UPS Ground next day delivery area (Michigan and northernmost Ohio), the price for our basic package is $70.00.
- You may receive your order in one 1.5# piece, two 3/4# pieces or three 1/2# pieces, all of one variety or a mix of your choice. Additional half-pound pieces, in the same box to the same address, are $18.00 each, with a maximum of four pounds in our standard shipper.
- Our usual shipping days are Mondays and Tuesdays for 2nd Day Air and Mondays, Tuesdays or Wednesdays for NDAir. We can ship larger and/or special orders with sufficient notice (ten days is ideal); price will be determined by weight and size of package, as invoiced by UPS.
Placing a Mail Order
If you reach our answering machine, please leave a message–although the shop is only open two days a week for retail, we are in and out of the shop every day, and always return calls within 24 hours.
If your salmon need is urgent, and the shop is closed, email is the fastest way to reach us (please include a phone number and your time zone, and a convenient time to call you).